Once your order is shipped, you will receive a confirmation email with a tracking number.  You can use this tracking number to track your order on the carrier's website. 

I want you to be completely satisfied with your purchase.  If for any reason you are not satisfied with your order, please contact me within 7 days of receiving your order. Custom or personalized items are not accepted for returns with the exception of quality-related issues.  Returns must be in their original packaging and in new, unused condition.  Refunds will be issued once we receive the returned product. 

If you need to cancel your order, please contact me as soon as possible. If your order has not yet been started, I will cancel your order and issue a refund. If your order is already in production or has already shipped, I will not be able to cancel your order. 

Yes, I offer bulk ordering options for businesses and events. Please contact me with your order details, and I will provide you with a quote and any available discounts. 

For assistance or inquiries, please visit our Contact page and fill out a request to email me. I will respond as soon as possible to assist you. 

I offer shipping within the continental US.  If you need shipping internationally, please contact me prior to placing an order and I will get you a shipping quote in advance.  To review my shipping policy, please visit my Shipping page.